If you have problems completing your order, please send us an email at info@tidlos-clothing.com

Because the process is automated, orders that have been placed cannot be changed and will be shipped as submitted. If you want to order more items, simply place a new order. If you changed your mind, please go to our returns section to find more information. Still have questions regarding your order, please contact our customer service here via info@tidlos-clothing.com.

We are very sorry to hear you have received a faulty item. Please contact our customer service directly here via info@tidlos-clothing.com and we will do our very best to solve this issue as soon as possible.

Some of our items are regularly restocked just send an email to info@tidlos-clothing.com and we will let you know when the product will be available again

We are very sorry to hear you are missing an item. Please contact our customer service directly here via info@tidlos-clothing.com and we will do our very best to solve this issue as soon as possible.

We are very sorry to hear you are received a wrong item. Please contact our customer service directly here via info@tidlos-clothing.com and we will do our very best to solve this issue as soon as possible.

We are very sorry to hear you didn't receive your order within the shipping time. Please contact our customer service directly here via info@tidlos-clothing.com and we will do our very best to solve this issue as soon as possible.

Gift cards are non-refundable; however they are valid for 2 years so you have plenty of time to find a product that suits you perfectly.

mailto:info@tidlos-clothing.com?subject=I%20received%20a%20damaged%20parcelWe are very sorry to hear you received a damaged parcel. Please contact our customer service as soon as possible here via info@tidlos-clothing.com and we will do our very best to solve this issue as soon as possible.